Accessibility Statement – Florist Chase Cross
Our Dedication to Online Accessibility
At Florist Chase Cross, we believe everyone in Chase Cross and surrounding communities deserves a convenient and enjoyable online flower ordering experience. We are wholly committed to providing an accessible website for all customers, regardless of background, abilities, or the technology they use. Our goal is simple: to ensure that every customer in Chase Cross can order from Florist Chase Cross online with ease.
Web Content Accessibility Guidelines (WCAG) 2.1 AA Compliance
To maintain our dedication to online accessibility, Florist Chase Cross continually works towards meeting and, where possible, exceeding the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines provide a clear framework for making our website content more accessible to people with a wide range of disabilities, including vision, hearing, cognitive, and motor impairments. By aligning our practices with these internationally recognised standards, we enhance access to our online floristry and ensure that our digital platform is usable by as many people as possible in the Chase Cross area.
Compatibility with Screen Readers and Assistive Technology
We understand that many users rely on assistive technologies such as screen readers, voice control, or keyboard navigation. Florist Chase Cross is optimised for use with modern screen readers and fully functional with alternative input methods. Our website strives to use clear headings, informative link text, and meaningful image descriptions, ensuring that customers who use screen readers or other assistive tools can navigate and order our flowers in Chase Cross comfortably.
High Contrast and Visually Accessible Design
Florist Chase Cross’s website employs a high contrast design with carefully selected colour schemes and readable font sizes. This approach assists customers with visual impairments, colour blindness, or sensitivity to light. We avoid colour combinations and visual elements that could present barriers, and we continue to evaluate and enhance the visual accessibility of our site so all customers can enjoy browsing and purchasing flowers, gifts, and arrangements.
Customer Feedback and Continuous Improvement
Accessibility is an ongoing journey. Florist Chase Cross welcomes feedback from our customers concerning the accessibility of our website and services. If you encounter any barriers or have suggestions for how we can further improve the accessibility of our florist services in Chase Cross, we encourage you to reach out via our standard contact form or visit us in person. Your input helps us maintain a truly inclusive experience for all.
Contacting Us for Accessibility Assistance
If you find any part of our website challenging to use or encounter accessibility issues while placing your order, please contact Florist Chase Cross. Our team is dedicated to resolving your issues quickly and ensuring you can complete your order smoothly. We aim to respond promptly and make any necessary adjustments to better serve you and our Chase Cross community.
Our Ongoing Promise
By maintaining WCAG 2.1 AA compliance, supporting assistive technologies, and creating a visually accessible platform, Florist Chase Cross upholds a commitment to accessible flower shopping online. We pledge to keep accessibility central to our website development, so everyone can participate in our floral offerings and celebrate life’s moments with ease.
